TERMS OF TRADE
Last Updated: 19 February 2026
Company: Only Pro Hair (Pty) Ltd
Website: www.onlyprohair.com
These Terms of Trade govern all purchases made by Partner Salons, Stylists, and Approved Professional Account Holders from Onlypro Hair South Africa (“Onlypro,” “we,” “us”).
By placing an order with Onlypro, you agree to these Terms.
1. Professional-Only Supply
Onlypro Hair supplies luxury hair extensions and related products exclusively to approved professional stylists and partner salons.
Products are intended for professional installation only.
2. Ordering
All orders must be placed through the Onlypro online store unless otherwise agreed in writing.
Orders are accepted subject to stock availability and approval of your professional account.
3. Brand Integrity & Resale Rules
Onlypro products may not under any circumstances be:
• Rebranded
• Repackaged
• Sold under another name
• Marketed as another brand
Onlypro is a professional-only brand built to protect stylist reputation and margins.
Resale to other salons or distributors is prohibited unless a separate written agreement exists.
4. Discount & Sale Restrictions
Partner Salons may not run promotions, sales, bundles, or discounts on Onlypro products without written approval.
This protects brand value and prevents market dilution — part of The Onlypro Experience.
5. Pricing
Onlypro reserves the right to adjust pricing with at least 30 days’ written notice.
Because Onlypro operates globally, pricing may differ between regions.
6. Payment Terms
Unless otherwise agreed in writing:
• Payment is required in full before dispatch
• Orders will not be released without payment
• No exceptions
Onlypro may withhold stock or services if any account is overdue.
7. Delivery & Dispatch
Orders are dispatched via courier after payment confirmation.
Orders placed before 12h00 on a business day are usually dispatched the same day.
Delivery times are estimates only.
Onlypro is not responsible for courier delays or missed client appointments due to late delivery.
Partner Salons must order in advance to avoid client inconvenience.
8. No Direct Client Relationship
Onlypro supplies Partner Salons only.
Onlypro does not engage directly with salon clients regarding installations, pricing, or services.
The Partner Salon remains responsible for their client relationship.
9. Installation Responsibility
Onlypro products must be installed by a qualified professional stylist.
Onlypro is not responsible for damage, injury, or loss resulting from:
• Incorrect installation
• Poor maintenance
• Improper removal
• Use by untrained persons
Partner Salons agree to indemnify Onlypro against any claims arising from improper installation.
10. Intellectual Property
All Onlypro intellectual property remains the property of Onlypro Hair.
This includes:
• Product names
• Training materials
• Installation methods
• Marketing content
• Images and packaging
No rights are transferred unless agreed in writing.
11. Confidentiality
Partner Salons agree to keep confidential:
• Onlypro pricing
• Training materials
• Business strategies
• Partner communications
This protects all stylists within the Onlypro Professional Network.
12. Account Termination
Onlypro may suspend or terminate a Partner account if:
• Terms are breached
• Products are resold or rebranded
• Brand reputation is harmed
• Confidential information is shared
Onlypro may cancel future orders in such cases.
13. Warranty
All Onlypro extensions include a limited prorated 120-day warranty against manufacturing defects, subject to registration and inspection requirements.
Warranty terms are published separately on our website.
14. Governing Law
These Terms are governed by the laws of South Africa.
Any disputes shall be resolved in South African courts.
15. Changes to Terms
Onlypro may update these Terms as the brand grows.
Updated Terms will be posted on our website.
Continued purchasing constitutes acceptance of updated Terms.
16. Contact
Onlypro Hair South Africa
Email: support@onlyprohair.com
Instagram: @onlyprohair
Onlypro Hair supplies professional-only luxury hair extensions to approved stylists. By ordering, you agree to our Terms of Trade regarding pricing, resale restrictions, delivery, and brand integrity.